Help & Support
FAQ & Contact
Have a question? Check our frequently asked questions below, or reach out directly.
Frequently Asked Questions
What is the 10 AM ordering rule?
To guarantee a freshly cooked meal, all same-day orders for savory dishes must be placed before 10:00 AM Irish time. After 10 AM, you can still pre-order for tomorrow or any other day this week.
Where do I pick up my meal?
Our food truck moves to a different location each day. After you place your order, you’ll receive a confirmation email with the exact pickup address, a map link, and the time window (12pm – 2pm).
How do I pay?
We accept all major credit/debit cards, Apple Pay, and Google Pay via our secure Stripe checkout. Payment is taken at the time of ordering.
Can I order for multiple days at once?
Yes! You can add meals from different days to your cart and check out in one go. Each item will include the correct pickup location for that specific day.
Are your meals suitable for vegans?
Many of our dishes are fully vegan. Each menu item is clearly labelled with dietary tags (Vegan, Gluten-Free, Nut-Free, Dairy-Free) so you can choose with confidence.
What if I miss the pickup window?
Our truck is on-site from 12pm to 2pm. If you cannot collect within that window, please contact us via WhatsApp as early as possible and we’ll do our best to help.
Do you cater for allergies?
All meals are prepared in a kitchen that handles nuts, dairy, and gluten. While we label dishes carefully, we cannot guarantee a fully allergen-free environment. Please contact us directly if you have a severe allergy.
How do I cancel or change my order?
Orders can be cancelled or modified up to 10 AM on the day of pickup. Please email hello@yummyveggie.ie or message us on WhatsApp as soon as possible.